The AI Concierge for Shopify stores

Turn 30% More Browsers Into Buyers Without Hiring Another Rep.

Your support team is drowning and your browsers are walking. Noem.ai's Concierge Agent greets, recommends, and resolves tickets 24/7 in your brand voice, so every shopper gets help and every ticket gets answered.

Free trial. No credit card to start. Live same-day.

Or try a sample concierge on a popular store

gymshark.com taylorstitch.com dbjourney.com

Sample demos. Not customers. Built from public data. See more ›

Built for Shopify +30% more cart conversions in 30 days 80%+ less support load Live in a day

See what 1% of conversion is worth to your store →

80% Support tickets
automated on day one
30% Higher conversions
less abandoned carts
Same-day From signup
to live concierge
24/7 Always-on support
in any language
30-day Done-for-you
money-back guarantee

The Support Problem

Your Store Scaled. Your Customer Experience Didn't.

Every growing DTC brand hits the same wall. Tickets pile up, carts leak, and customers leave without a word. Your FAQ bot gives canned answers that make a premium brand feel cheap, and hiring fast enough to keep up is a losing race.

$10K+/mo

The Invisible Tax

Each support agent costs $3,000+/mo all-in. For 24/7 coverage you need three or more, $10,000+/mo before benefits, training, or turnover.

68%

The Revenue You Never See

Most shoppers abandon cart. A keyword-matching bot recovers almost none of them. Every hour of silence is a customer quietly buying from your competitor.

0%

The Silence You Can't Hear

"Where's my order?" "Is this in stock?" Your team answers the same question hundreds of times a week, while the customers who leave without asking take their reasons with them.

Why Now

Two years ago, this wasn't possible.

AI just crossed the threshold where shoppers can't tell the difference between a great concierge and a great human, at a fraction of the cost. Your competitors are deploying it right now. First-movers own the category; everyone else catches up.

See The Impact

What's One Percent of Conversion Worth to You?

Plug in your numbers. See the impact on support costs, conversion revenue, and total ROI.

Additional Monthly Revenue $0 from AI-driven conversion lift
Support Cost Savings $0 per month in agent costs
Projected Annual Impact $0 combined revenue + savings

We'll build your AI concierge from your store data, same-day. No credit card for the trial (required after).

Want exact plans? See pricing →

$50K+/yr
Cost of one support agent
$800+/mo
Standalone sentiment tools
Flexible plans
Noem.ai: support + sales + sentiment, all included

Dead Simple

Your AI Concierge, Live in 3 Steps

No developers. No contracts. Guided setup, no prompt engineering degree required.

1

Connect Your Shopify Store

Paste your store URL. Noem.ai syncs your product catalog, order data, and store policies via native Shopify integration. Install through noem.ai, no dev work needed.

2

Train Your AI Concierge

Your concierge learns your brand voice, product catalog, shipping policies, and return rules from the docs you provide. Fine-tune with a few clicks. We guide you through tone and voice.

3

Go Live. Measure Lift In 30 Days.

Your AI concierge starts greeting visitors, recommending products, answering questions, and converting browsers into buyers. Watch deflection rates, conversion lift, and sentiment scores roll in from day one.

Noem.ai 3-step Shopify setup wizard: connect, train, go live

One AI Concierge. Three Superpowers.

Three Outcomes Your Team Can't Deliver Alone.

Watch your inbox settle

  • "Where's my order?", tracking pulled, replied in 4s
  • Return request for order #4821, guided to the return portal
  • Size question on the Linen Tee, live inventory checked
  • Hesitant shopper from Paris, re-engaged before checkout
  • Sentiment flag: shipping frustration, escalated with context
  • Discount eligibility question, answered from store policy
  • Product recommendation for gift, 3 matches, checkout-ready
🛡️

Deflect 80% of Tickets Without Hiring

Your concierge handles the repetitive 80% with the care of a dedicated account manager. It pulls real order status, tracking, and fulfillment straight from Shopify. When a human is needed, it escalates via ticket, email, voice, or API with full context, so your team only sees the tickets that actually need them.

  • Live order lookup & shipment tracking
  • Guided returns & exchanges
  • Policy-aware responses
  • Smart human handoff with context
  • 24/7 across all time zones
💰

Turn More Browsers Into Buyers

Here's the surprise: your concierge doesn't just answer, it sells. It searches your real Shopify catalog, checks live inventory, recommends products in context, and walks shoppers to checkout. Like the best associate in your flagship store, available to every visitor, all the time.

  • Live catalog search & inventory awareness
  • Contextual product recommendations
  • Catches hesitant shoppers before they leave
  • Lead qualification & capture
  • Multi-language voice & text
📊

Know Why Customers Leave Before They Do

This is why you'll never go back. Every conversation is scored for sentiment and friction, so you find out what's killing conversion before it shows up in the P&L. Tools like Brandwatch charge $800+/mo for just this. Here it's built in.

  • Real-time sentiment scoring
  • Conversion funnel insights
  • Product demand signals
  • Customer pain point reports
  • Weekly trend digests via email
Noem.ai analytics dashboard showing conversion metrics and conversation insights Noem.ai sentiment analysis dashboard showing customer friction points and sentiment scoring

See It On Your Store

Try It With Your Own Products

Paste your URL. In about a minute, you're talking to a concierge built from your real catalog. Test the support answers. Ask it to sell you something. Hear your brand voice. Decide from there.

🛍️

Your Store. Your Products. Your AI Concierge.

We'll pull your catalog or products and brand details to create a personalized demo. It won't be perfect without an official Shopify integration, but you'll see how it works with your real data. Then fine-tune it yourself or let us handle everything.

Free trial. No credit card to start (required after). Live same-day.

Or try a sample concierge first

gymshark.com taylorstitch.com mvmt.com fashionnova.com jeffreestarcosmetics.com colourpop.com dbjourney.com

Sample demos on popular Shopify stores. Not customers. Built from public data.

🛠️

Self-Service

Build your concierge in minutes. Fine-tune the voice, train on your data, and go live on your own schedule.

Get Started Free
Most Popular
🤝

Done For You

Our AI experts build, train, and integrate your concierge across every channel: web, voice, SMS, WhatsApp, and social. White-glove onboarding for stores that don't have time to DIY.

Book a Free Consultation

Real Results

Stores That Switched from Chatbots to a Concierge

Featured testimonial

Jon Benson is the legendary billion-dollar copywriter, founder, and creator of the original "ugly" VSL (Video Sales Letter). He is famously skeptical of AI customer service tools. He's seen them all. He hates them all.

★★★★★
"Noem agent delivers real value. It can seamlessly handle up to 80% of customer interactions, answering FAQs, welcoming visitors warmly from the moment they land on your website, guiding them through product discovery, and even leading them into your funnel. It's like having a trained team at your service around the clock."
Mahfoudh Zaidi
Mahfoudh Zaidi
Noem.ai customer · Ecommerce brand
★★★★★
"Integrating with Shopify with almost zero friction is a huge win, especially if you're juggling a lot of projects. I've been using noem.ai and I have to say, I'm going to make it a part of my main core workflow. The automation is solid."
Aaron Cooper
Aaron Cooper
Noem.ai customer · Shopify operator
★★★★★
"I can actually hand off work to this AI and trust it to get the job done right. The training is incredibly accurate, and it understands my data perfectly. This is not a program like past programs."
Neo Wang
Neo Wang
Noem.ai customer · Ecommerce operator
★★★★★
"Once you train your little noems those little workers show up with all types of things in your email box before you even get up to make a cup of coffee. This tool gives you like 5 tools in one!"
Jenny Jones
Jenny Jones
Noem.ai customer · DTC operator
★★★★★
"This truly is an exceptional masterpiece! This SaaS platform seems capable of almost anything, without requiring much effort or configuration from the end user. All the powerful features are already built-in. Simply brilliant!"
Sumore
Sumore
Noem.ai customer · Ecommerce team

Why Noem.ai?

This Is Not Another AI Chatbot. Here's Why.

🚫

Not a FAQ Bot

You've tried keyword-matching FAQ bots. They give canned responses that make a premium brand feel cheap. Noem.ai is a different category. Real conversations, full context memory, and personalized interactions for every visitor. It sits in front of your existing ticketing system and escalates to your team via ticket, email, voice, or API when a human is needed. It's the difference between a search bar and a personal shopper.

  • Contextual, multi-turn conversations
  • Trained on YOUR data and brand voice
  • Powered by top-tier AI models
📊

Sentiment Analysis, Built In

Tools like Brandwatch or Sprinklr charge $800+/mo just for sentiment analysis, and they require a separate integration. With Noem.ai, every conversation is automatically analyzed for sentiment and friction points. No add-ons. No extra cost.

  • No separate analytics subscription
  • Sentiment scores on every conversation
  • Weekly insight digests in your inbox
🔗

Native Shopify, Not Bolted On

Most chatbots paste a widget on your site and call it an integration. Noem.ai plugs directly into the Shopify GraphQL API. It searches your real product catalog, checks live inventory, pulls order tracking with fulfillment status, and accesses customer history. Real data. Real answers.

  • Real-time product & inventory search
  • Live order status & tracking
  • Guided install through noem.ai

Why Settle?

AI Concierge vs. the Alternatives

Noem.ai Hiring Support Staff
Personalized shopping experience ✓ ✓ (limited by headcount)
24/7 instant responses ✓ ✗
Knows your real catalog & inventory ✓ ✓ (after training)
Converts leads to sales ✓ Varies
Speaks your brand voice ✓ Varies
Sentiment analysis ✓ Included ✗
Native Shopify data access ✓ GraphQL API ✓ Manual
Scales with traffic instantly ✓ ✗
Human escalation channels ✓ Ticket, email, voice, API N/A
Multi-language text & voice ✓ Expensive
Setup time Same-day 2-4 weeks
Monthly cost at scale Flexible plans $10,000+/mo
Learns & improves over time ✓ Slow

Questions? We've Got Answers.

Frequently Asked Questions

We hear this a lot. Most AI chatbots match keywords and spit out canned responses. They feel like talking to a phone tree. Noem.ai is a fundamentally different approach: it plugs directly into your Shopify data (products, orders, inventory, policies), holds natural multi-turn conversations, remembers context, and speaks in your brand voice. It's the difference between a FAQ page and a personal concierge. Try it right now with our live demo above.

Noem.ai offers flexible monthly plans, pay-per-interaction pricing, and custom enterprise options. Every plan starts with $50 in free tokens, enough to handle hundreds of conversations. At scale, most $10M+ stores spend a fraction of what a single support agent costs ($50K+/year), while handling 80% more ticket volume. Plus, sentiment analysis is included at no extra cost, something standalone tools charge $800+/mo for. See all plans →

Noem.ai sits in front of your existing helpdesk, not inside it. It handles the 80% of repetitive queries that eat up your agents' time ("Where's my order?", "What's your return policy?", "Is this in stock?"). When a human is needed, it escalates via helpdesk ticket, email, voice, or API with the full conversation context, so your agents never start from scratch. Your team only sees the complex, high-value tickets that require a human touch.

Your concierge is trained exclusively on YOUR product data, policies, and brand voice. It doesn't hallucinate or make things up. It references your actual catalog and documentation. When it encounters something it's not confident about, it escalates to your team with full context rather than guessing. You can review and refine every response, set guardrails, and control exactly how it represents your brand.

No. That's one of the biggest differences. Tools like Brandwatch or Sprinklr charge $800+/mo just for sentiment analysis, require separate integrations, and analyze social media, not your actual customer conversations. With Noem.ai, every support and sales conversation is automatically analyzed for sentiment and friction points. You get weekly digest reports in your inbox. Zero extra cost, zero extra setup.

Same-day for self-serve. You paste your store URL, Noem.ai imports your products and policies, and the plugin is installed through noem.ai. No developer required for standard setup. We guide you through tone and voice, no prompt engineering degree required. Most merchants are live and handling conversations within the day.

Absolutely. Match your brand colors, tone of voice, greeting style, and even the concierge's name. Choose from multiple widget themes or go completely custom. Your brand, your rules.

Most stores see measurable results within 30 days. On a $10M+ store, even a 0.5% conversion lift translates into meaningful annual revenue, and automating 80% of tickets frees up $3,000+/mo per support seat, plus the value of sentiment insights you'd need a $9,600/year tool to get elsewhere. Results vary by traffic, catalog, and integration depth. Use our ROI calculator above to see your specific numbers.

Here's Everything You Get

The Whole Customer-Experience Stack. One Concierge.

Most stores stitch this together from four or five tools. Yours runs from one AI concierge that already knows your catalog, your policies, and your brand voice.

  • AI Concierge trained on your storeYour catalog, policies, and brand voice. Live Shopify data.
    Core
  • Support automationReplaces FAQ bots and keyword chatbots.
    ~$500/mo value
  • AI personal shopperThe work of a full-time sales associate, for every visitor.
    ~$50K/yr value
  • Sentiment analysisReplaces Brandwatch, Sprinklr, and conversation analytics add-ons.
    ~$800/mo value
  • Multi-language voice & textEvery shopper in their language, on web, SMS, WhatsApp, or voice.
    ~$300/mo value
  • Weekly insight digestsWhat customers asked, what they wanted, what they didn't buy.
    Included
  • Done-for-you setup (optional)White-glove onboarding across web, voice, SMS, WhatsApp, and social. Typical runtime 2-3 weeks.
    From $2,000
Comparable stack
$69,000+/yr
Based on typical Shopify Plus merchant stack. Your numbers may vary, try the ROI calculator.
Your price
Try for free. Scale if it works.

Our Done-For-You customers see at least 80% less support load OR +30% more lead conversions in 30 days, or we refund.

When we build it for you
🛡️

The 30-Day Done-For-You Guarantee

Available on Done-For-You packages only. Let our team build, train, and install your concierge. If in 30 days you're not happy, we refund your setup fees and close the account. No questions asked.

Book a DFY Walkthrough

Applies to setup fees. Subject to activity requirements.

Stop Hiring. Start Scaling.

One concierge that deflects the tickets, sells to the browsers, and tells you why the rest walked away. Start free, see it live on your store same-day, and keep it only if the numbers move.

No credit card to start (required after trial). Standard plans cancel any time. Live on your store same-day.

0%
Support queries automated
Same-day
Setup time
24/7
Text & voice, any language